Matt Jarvis

Cancer Information Services Manager


  • What does a typical day look like for you in your role?

    Supporting the team on volunteers who are on the front line of people suffering with cancer, I recruit new volunteers, provide them training and different training options.

    Meeting with people affected with cancer and their family. You get to know some people really well and sometimes it’s hard, but you learn to carry on. As I work part time with NHS, I get to inform the clients with the services that Macmillan offers and linking them together so that we can help more people.

  • What do you do to look after your own wellbeing?

    I like going to the gym and I go 4 times a week, that’s my on time when I can be with my own thoughts, listening to music or podcasts.

  • Is there a quote that motivates you?

    George Eliot – Never too late to be what you might have been.

  • What made you want to apply for a role at Macmillan?

    I have worked in cancer services with NHS for 8 years. I’ve worked with people with cancer and I wanted to work in a different field but still be able to provide service to people living with cancer. I wanted to apply my skills that I learnt with NHS and be able to spend quality time with people and help them release their fears and help them relax. This role attracted me as its working with people and spending time with them, exploring their needs and how the services we provide could benefit them.

  • What is your favourite part about working for Macmillan?

    Favourite part compared to NSH is the support that we provide is like a bonus so when client visit NHS it’s all around their treatment whereas with Macmillan it’s the services we offer, like complimentary therapy, cookier course, health and beauty works shops and more and those are service that the clients are not expecting and when they find out they are delighted and surprise to receive this type of services. Also being able to show that support is there for them. 

    Working with the volunteers is very inspiring and many of them have been affected by cancer and have their own experience with cancer. It’s so wonderful to see how the volunteers would give their time and the length they go to is very touching.

  • Why is Macmillan a great career choice?

    I think Macmillan is innovative and inspire people and they are always look at what you can bring. The creative and innovation is really encouraged here, and I really like that about my role, they realise that we work with people but have a live at home too and so we have a great work life balance. I have a great manager who offers the best support.

  • What makes you get out of bed every morning?

    Overall, I’m a positive person so believe good things will happen. And to see what I can achieve by solving problems and completing tasks and empowering people to helping others as a volunteering manager.