Stewardship Manager for Mighty Hikes (12 months fixed term)

Stewardship Manager for Mighty Hikes
12 months fixed term contract
Full time (34.5 hours)
Location – Hybrid between home and a Macmillan office (see what this looks like in the advert text)
£35,200 - £39,200 per annum

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Join the team behind Macmillan’s Mighty Hikes

Each year, Macmillan’s Mighty Hikes inspire thousands of people to take on marathon distance hikes across some of the UK’s most beautiful landscapes, raising over £70 million to support people living with cancer.

We’re looking for a creative and results-driven Stewardship Manager to deliver of our inspiring multi-channel supporter journey for the 2026 Mighty Hikes series.

About the role

Reporting to the Senior Stewardship Manager and working closely with the Events Officer, you’ll deliver an engaging, insight-led stewardship journey that supports and motivates Mighty Hikers before, during, and after their event.

In this role, your week might include:

• Creating inspiring and motivational email campaigns to help participants fundraise and train.
• Working with our registration platform provider – briefing development, using insight to optimise user’s journeys.
• Briefing creative agencies on content and assets that engage and inspire fundraising.
• Managing outbound calling campaigns with external agencies and tracking success.
• Analysing JustGiving data to report on fundraising performance and identify stewardship improvements.
• Line managing the Mighty Hikes Assistant, supporting their day-to-day activities and development.

This role includes weekend work, attending events to cheer on our participants (don’t worry – no desks involved!). You’ll receive time off in lieu, and while a full UK driving licence is preferred, a willingness to drive a van is a bonus.

Please note: All candidates will be subject to a criminal record check, paid for by Macmillan. Any existing enhancements must be declared.  The internal job title for this role is Challenge Events Programme Manager. 

About you:

We’re looking for someone with a passion for supporter engagement, strong project management skills, and a sharp eye for insight-driven optimisation.

You’ll need:

• Stewardship experience – delivering engaging, multi-channel campaigns with personalisation.
• Analytical mindset – confident using data to evaluate performance and drive improvements.
• Project management – able to juggle multiple deadlines and priorities effectively.
• Strong communicator – able to influence and collaborate across a range of internal and external stakeholders.
• Relationship builder – positive, professional, and collaborative.
• Digital knowledge – familiarity with online registration platforms and digital journeys (desirable).

About hybrid working in this role

We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There are no fixed weekly office days for this role, and we support flexible, hybrid working arrangements. In terms of requirements for in-person attendance, the postholder will be expected to attend Challenge Events Away Days (quarterly), Mighty Hike team meetings (monthly) and reviews or planning meetings with key suppliers (these will be infrequent and arranged with as much notice as possible).

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline is 23:59 on Monday 20 October 2025

Interviews will be held w/c 27 October 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.