Senior Product Manager

Senior Product Manager
Permanent
Full time: (34.5 hours), with options for flexible working
Location: Mainly remote with occasional travel to our London Office
Salary Range £69,000 - £75,000

About the role

As Senior Product Manager for Digital Services, you will play a key role in shaping and delivering the future of Macmillan Cancer Support’s digital products, including our flagship cancer information website and the wider services that support people living with cancer.

You’ll work closely with the Head of Product and colleagues across customer insight, UX, SEO, content and data to understand organisational priorities and customer needs. Using these insights, you’ll translate strategic goals into clear, outcome‑based roadmaps that help teams focus on the most valuable opportunities.

 confidently with engineers and architects, exploring platform capabilities, integrations and data flows to ensure the solutions we choose are feasible, scalable and cost‑effective.

You’ll guide teams through discovery and experimentation, defining hypotheses, shaping tests and using insight to determine the most effective next steps. Your approach will emphasise iterative delivery - releasing improvements regularly and learning quickly from what works and what doesn’t.

Day to day, you’ll lead an internal product engineering team; managing the backlog, defining user stories and ensuring the team can move at pace while maintaining quality. You’ll also manage 3rd party suppliers, provide line management for two direct reports and support strong product practice within your area.

Ultimately, you’ll help us build digital experiences that are clearer, more supportive and more empowering for the people who need Macmillan most, ensuring our digital services continue to evolve in ways that create real impact, quickly and consistently.

About you

• At least 5 years of experience driving product development for complex digital products, with a record of achieving meaningful outcomes for users.
• Experience in agile and lean delivery, navigating through complex inter dependencies that may touch on multiple teams in order to deliver results.
• Understanding of design, technology, and data principles, and have examples of how you have applied these in interdependent and rapidly changing environments.
• Experience in identifying and validating technical and organisational constraints as well as managing complex integrations.
• Experienced in identifying and prioritising value opportunities through thorough customer and process discovery.
• Good understanding of product and software lifecycle.
• Experience in coaching other product managers to succeed.
• Strong stakeholder management and communication skills.
• Demonstrates strong commercial judgement, clearly articulating viability and ROI.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process 
Application deadline: March 13th
First interview dates:  TBC

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.