Senior Innovation Manager

Senior Innovation Manager
Permanent Appointment
Full time (34.5 hours) 
Location – Hybrid split between home and our London Office 
London: £56,000 - £62,000 per annum

About us

At Macmillan, you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

The Senior Innovation Manager supports the delivery of Macmillan’s innovation initiatives, by working across various projects, supporting cross organisational teams to successfully test, pilot and scale innovations. These innovations exist to create impact for people with cancer, or to drive revenue for the organisation so that we can do more for them.

Understanding Macmillan’s customers at depth coupled with a knowledge of market trends and technologies will enable you to design, develop and deliver Macmillan innovations.

Line managing a small team and leading collaborative, cross-organisational squads, you will set project budgets, KPIs and deadlines in line with strategic objectives and targets. You possess a varied and evolving approach to innovation and rigorous application of market and customer insight.

About you:

We’re looking for someone with the following skills and experience: 

• Extensive experience with and an understanding of innovation processes, methodologies and tools across product and/or service development.
• Experience of managing complex projects across multiple internal and external stakeholders.
• Experience of leading a services innovation portfolio and taking products and services from discovery to launch, including experience of briefing and undertaking insight projects (independently or via agencies), ideation, prototyping, testing and developing routes to pilot/market.
• Demonstrable experience of delivering innovations with impact. Experience of doing this within complex environments would be an advantage. For example – large organisations, healthcare, social impact environments.
• Confidence in designing and facilitating collaborative working sessions both on and offline, using tools like Miro or similar.
• Demonstrable line management experience.
• A flexible and resilient approach to product development.

In return, we offer a range of benefits including: 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more 

Recruitment Process

Application deadline: This role will close at 11.59pm on 16th February 2025.

First round interviews will be held w/c 24th February 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.