Research Library and Information Officer

Research Library and Information Officer

Permanent  
Full Time, we are open to a conversation about how you work these hours 
Location – Split between home and our London office - 1 day a week in our London Office
Salary Range - £35500 - £39500

At Macmillan, we do whatever it takes to support people living with cancer. Behind all the work we do is evidence, insight and knowledge that helps us make better decisions, make the best use of our resources, and have greater impact.

About the Role

In the role of Research Library and Information Officer you will sit at the heart of our Insight & Performance team, ensuring colleagues across Macmillan can quickly and confidently access the information and evidence they need.

You’ll manage and develop knowledge management tools and processes that turn information into action. From overseeing our internal research library and academic journal subscriptions to supporting literature reviews and publication processes, you’ll make sure the right knowledge reaches the right people at the right time.

If you’re energised by organising complex information, improving systems, and supporting evidence-based decision-making, this role offers meaningful work with national impact.

What You’ll Be Doing

Enabling access to knowledge

• Ensure colleagues can easily find and use information from internal and external knowledge sites, research libraries and databases
• Support both guided and self-serve access to evidence and research
• Help colleagues carry out literature reviews and summarise the evidence base

Managing research resources

• Oversee subscriptions to academic journals and specialist publications
• Maintain and develop the Insight & Performance SharePoint research library (the Evidence Portal)
• Monitor usage of internal and external resources and drive continuous improvement

Strengthening knowledge systems

• Support the development of knowledge management tools using Microsoft SharePoint, PowerApps and Teams
• Apply best practice in records management, information architecture and taxonomy design
• Ensure adherence to retention policies and quality standards

Supporting publications and governance

• Maintain up-to-date knowledge of academic journal submission processes
• Support internal and external publication workflows
• Contribute to effective information and records management across the Insight & Performance team

Championing a learning culture

• Promote knowledge and information tools across teams
• Work collaboratively to embed good knowledge management practices across the organisation

About you

We’re looking for someone who combines technical knowledge with a service mindset and strong collaboration skills.

You’ll bring:

• In-depth experience using academic research journals, libraries and databases
• A strong understanding of records management principles
• Experience managing document libraries or content management systems (e.g. Microsoft SharePoint or similar platforms)
• A good understanding of the medical, clinical and social science research landscape
• Excellent organisational skills and attention to detail
• Confidence supporting colleagues with evidence gathering and knowledge tools

You’ll thrive if you enjoy improving processes, making complex information accessible, and working with purpose in a mission-driven organisation. 

Recruitment Process 
Application deadline: March 10th @ 23:59
First interview dates: W/C March 23rd
We will ask you to complete a short written task before the interview itself

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.