Relationship Fundraising Officer - FTC 12 Months

Relationship Fundraising Officer - FTC 12 months

Permanent and full time (34.5 hours per week), we are open to a conversation about how you work these hours
Location - Home-based
Salary Range - £28800 - £31800

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

About the role

This role is home based and will require you to drive income growth across the UK by building valuable relationships with supporters by contacting them via telephone or email. In this rewarding role you will be delivering a bespoke stewardship journey to a variety of supporters. Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each persons individual journey, and highlighting the profound impact their contributions will make for people living with cancer.

About you

The skills and experience we are looking for in the role are:

Account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups.

You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.

Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters and meeting key metrics such as contact rates, retention of support and increasing average values.

Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages.

There will be a requirement to attend approximately 3 team meetings per year and they will be based in Scotland or other parts of the UK.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Recruitment Process
Application deadline: April 9th
First interview dates: W/C April 14th

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.