Professional Development and Knowledge Manager - Operations

Professional Development & Knowledge Manager - Operations
Contract type: Permanent 
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London, Glasgow or Shipley office – quarterly team meetings in person. We welcome applications from candidates based anywhere in the UK.
Salary range: £49,500 - £54,500

Are you highly organised, collaborative and passionate about improving the capabilities of the cancer workforce? Do you excel at managing programmes, contracts and evaluation processes that drive meaningful learning and development?

We’re looking for a Professional Development & Knowledge Manager – Operations to help shape and deliver high‑impact professional development for those supporting people living with cancer.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

Our Professional Development team plays a vital role in equipping the cancer workforce, wider community partners and internal teams with the knowledge, tools and skills they need to provide the best possible care for people living with cancer.

In this key operational role, you will support the delivery of Macmillan’s national and local Professional Development plans. You will work closely with the Head of Professional Development to manage budgets, commission external partners or higher education institutions, and ensure the effective planning and coordination of the team’s capacity and resources.

You will help shape our learning and development offer by ensuring that people living with cancer, healthcare professionals and communities are at the centre of decision‑making. You will play an important role in collecting and sharing evidence of impact and driving innovation through best‑practice learning and evaluation.

Working collaboratively across multiple teams, you will lead the creation of evaluation reports for external development products, support conference and event planning, contribute to policy development and act as a key connector across Macmillan’s Professional Development and Professional Engagement teams.

Key responsibilities:

• Work with the Head of Professional Development to set, manage and report on budgets.
• Work with Professional Development Managers to initiate and manage contracts for external partners or HEIs.
• Support the development and delivery of local and national Professional Development plans.
• Ensure people living with cancer, healthcare professionals and communities inform decision‑making.
• Ensure Diversity & Inclusion is embedded across all Professional Development activities.
• Collect and analyse evidence of impact from Professional Development activities to understand return on investment and support insight.
• Share learning, intelligence and best practice with the Professional Development and Professional Engagement teams.
• Lead the creation and sharing of evaluation reports for external development products.
• Work closely with Professional Development Managers, Strategic Engagement leads and other colleagues to enable effective resource and capacity planning.
• Collaborate with Partnerships, the Centre for Clinical Expertise and others to support conference and event requirements.

About you

You will thrive in this role if you enjoy working collaboratively, are motivated by improving learning outcomes for professionals and communities, and want to play a central part in strengthening the cancer workforce across the UK.

You will bring:

• Strong planning and organisational skills.
• Experience contracting or commissioning external partners or bodies.
• Project management experience.
• Experience with resource planning.
• Experience building strong, collaborative stakeholder relationships.
• Experience evaluating learning products and producing clear, insightful reports.
• Understanding of education and learning trends and best practice.
• Strong data‑analysis and report‑writing skills.
  
  

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Wednesday 8th April 2026
First stage interview date: Online interviews will take place on Tuesday 21st April 
Second stage interview date: Online interviews will take place on Wednesday 29th April 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.