Product Manager

Product Manager
Permanent 
Full time (34.5 hours)  we are open to a conversation about how you work these hours
Hybrid - Split between home and our London Office
Salary Range £63,500 - £69,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role 
As a Product Manager in Fundraising, you will help shape and improve the digital products, platforms and capabilities that enable Macmillan Cancer Support to grow income, reach new supporters and strengthen supporter relationships. Working across fundraising, marketing, data and technology, you’ll ensure teams have the tools and insight they need to deliver effective, responsible and audience-led engagement that supports Macmillan’s wider strategic goals.

You’ll work closely with other Product Managers and colleagues across customer insight, UX, engagement, content and data to understand organisational priorities and customer needs. Using these insights, you’ll translate strategic goals into clear, outcome‑based roadmaps that help teams focus on the most valuable opportunities. You will work confidently with engineers and architects, exploring platform capabilities, integrations and data flows to ensure the solutions we choose are feasible, scalable and cost‑effective. You’ll guide teams through discovery and experimentation, defining hypotheses, shaping tests and using insight to determine the most effective next steps. Your approach will emphasise iterative delivery, releasing improvements regularly and learning quickly from what works and what doesn’t. Day to day, you’ll lead an internal product engineering team; managing the backlog, defining user stories and ensuring the team can move at pace while maintaining quality. You’ll also manage 3rd party suppliers and support strong product practice within your area. Ultimately, you’ll build fundraising experiences that help us deliver for those who need Macmillan most.

About you 
We’re looking for a Product Manager with a passion for making a difference. You’ll bring: 

Great product management experience: At least 3 years of experience driving product improvements, including B2C customer-facing journeys.
Collaboration: Proven ability to build strong relationships with diverse stakeholders, tell compelling stories to diverse audiences and facilitate workshops which produce new insight. You’ll thrive in cross-functional teams, from engineering to marketing and beyond. 
Data-driven decision-making: Strong skills in using data and insights to guide product prioritisation, ensuring the work you lead has maximum impact. 
Agile mindset: Experience of working directly with internal engineering teams in Scrum, managing the product backlog, writing detailed user stories and acceptance criteria, and ensuring smooth execution of product goals. Good understanding of experimentation and hypothesis testing.
Proactivity: Able to take the challenge of a quarterly outcome and lead the work of a product team to achieve it. 
Third-party software experience: Comfortable with the procurement, implementation, and ongoing management of third-party software solutions. 
Technical literacy: Able to understand, contribute and challenge in in technical conversations with engineers and architects.

Recruitment Process 

Application deadline: 29th May 
First interview dates: TBC

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.