Legacy Promotions Assistant

Legacy Promotions Assistant
Permanent appointment
Full time (34.5 hours)
Hybrid between home and our London Office
£23,600 - £26,000 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

We are currently seeking a strong administrator for our Legacy Promotions Team to deliver effective data processing, timely administration, and proactive project support. You will also deliver high-level customer service, addressing queries through email, phone, and in-person while directing customers to appropriate resources. 

With strong data processing skills, you will ensure the smooth flow of data from lead generation to fulfilling supporter requests, maintain donor and activity databases, and ensure accurate tracking of KPIs and spending against management accounts. Additionally, you'll provide general administrative support, such as coordinating meetings, preparing presentations, taking minutes, arranging travel, and managing schedules, and assisting Legacy Promotions Managers with campaign and project needs.

Occasional UK travel and evening/weekend working may be required.

About you

We’re looking for someone with the following skills and experience:

• Excellent organisational and time management skills
• Strong administration experience
• Experience in customer relationship management
• Good communications skills to a wide variety of audiences
• Data processing skills, with working knowledge of Microsoft excel
• Project Management skills
• Interest in marketing

About our benefits

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Wednesday 5th March 2025 at 23:59.

1st interviews 13th/14th March 2025 between 10am-4pm.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.