Integration and Operations Lead

Integration & Operations Lead
Fixed Term Contract (9 months)  
Full time (34.5 hours) , we are open to a conversation about how you work these hours 
Hybrid (London) - split between home and our London Office
£57,000 - £63,000 – benefits and recognition 

At Macmillan, we're committed to doing whatever it takes to support people living with cancer. Behind that mission is a Communications, Brand and Content division that helps millions of people access information, support and inspiration every year.

We're looking for an experienced Integration & Operations Lead to join us on a nine-month fixed-term contract, leading a critical programme of work that will strengthen how our Communications, Brand and Content teams work together.

This is an opportunity to shape the way an entire division plans, collaborates and delivers. Working closely with senior leaders, you'll design and embed new ways of working that improve alignment, streamline operations and create lasting improvements across multiple teams.

What you'll be doing

You'll lead a programme of operational and strategic improvement, including:

• Developing an integrated planning approach across Communications, Brand and Content.
• Improving governance, prioritisation and cross-functional decision-making.
• Reviewing existing workflows to identify opportunities to reduce duplication and increase efficiency.
• Designing and implementing sustainable operating models and delivery processes.
• Supporting leaders to improve collaboration, resource planning and organisational effectiveness.
• Leading the implementation of change, building engagement and ensuring new ways of working are successfully embedded.

About you

You'll bring significant experience leading organisational transformation, operating model redesign or strategic integration programmes within complex organisations.

You'll also have:

• Experience working within communications, marketing, brand or content functions.
• A strong understanding of cross-functional working and matrix organisations.
• Excellent stakeholder management skills, with the credibility to influence senior leaders.
• Experience developing governance, planning and workflow frameworks.
• Strong facilitation, change management and programme delivery skills.
• A pragmatic, collaborative approach, combined with excellent organisational skills and emotional intelligence.

Most importantly, you'll enjoy bringing people together, simplifying complexity and turning strategy into practical, sustainable ways of working.

Why Macmillan?

Every day at Macmillan, you'll be helping us do whatever it takes for people living with cancer. You'll join a collaborative, supportive organisation where your work will have a genuine impact on how we deliver for those who need us most.

If you're an experienced transformation and operations professional who thrives on improving how organisations work, we'd love to hear from you.

Recruitment Process 
Application deadline: 4th August 2026
First interview dates: TBC

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.