Digital Workplace Coordinator

Digital Workplace Coordinator
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office
Salary Range £39,000 - £43,000 per annum

About the role

In this role you will Support the Digital Workplace Lead to develop and deliver a Digital Workplace Strategy for Macmillan. You will be a champion of improved ways of working, helping to manage and support a suite of tools and developing guidance and training on the products, platforms and tools we have available to help people collaborate and communicate more effectively.

About you

The successful candidate will demonstrate the following skills and experience:

• Experience of managing or administering digital or technology tools, including setting up or configuring settings to improve user experience and comply with external Macmillan Internal regulation or internal policies (for example around accessibility, privacy and
  security).
• Good communication skills and a customer-centric approach, with experience managing requests and understanding requirements, and responding with a considerate and empathetic approach, even when you are not able to support a given ask or request.
• Excellent organisational skills, with experience managing work against a plan, keeping an eye on risks and issues, and communicating progress to a varying group of stakeholders.
• Experience in documenting how different systems are configured or set-up, including any processes required in order to manage workflows within the system.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: This role will close at 11.59pm on Monday 20th Jan 2025.

Outcomes of selection processes will be communicated by email from the Talent Acquisition team. Interview feedback will be available by directly contacting the hiring manager.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.  So we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.