Design & Improvement Lead

Design and Improvement Lead 
Permanent 
Full time (34.5 hours)
Location: Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK). 
Salary Range: £55k-£61k and car allowance

About the role

As Design and Improvement Lead you will play a pivotal role in transforming and improving health and care systems across the UK to improve the lives of people with cancer. Your role will focus on building strong partnerships, leading system transformation, and fostering a culture of continuous improvement you will take identified opportunities to develop strategically aligned time limited and outcome driven placed based models and interventions designed to be taken to scale or build evidence to achieve systemic change.  You will lead a team based across the UK.

Key Responsibilities: 

• Drive system transformation by working strategically to improve impact, by building on areas of strength and creating conditions for meaningful change across systems.
• Lead and embed co-design approaches to ensure that the voices of people with cancer, and their communities, are central to the development and implementation of system transformation.
• Apply systems and design thinking, and change management methodologies, to drive large-scale transformation within complex health and care ecosystems.
• Lead transformation programmes of work that supports and embeds clinical and non-clinical redesign; performance improvement; monitoring; reporting and evaluation; and overall delivery in relation in defined areas.
• Work up and test new ways of facilitating improvement in systems and building compelling business cases for investment.
• Cultivate a collaborative and learning-oriented culture in order to accelerate progress in improving outcomes for people with cancer and influence local and national scale of best practice in system transformation.

About you:

This role requires candidates to have demonstrable experience of operating in a very similar or comparable role.

The successful candidate will demonstrate the following skills and experience: 

• Deep experience of consulting and/ or coaching, system thinking and working in partnership to facilitate change in health systems.
• Proven experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
• Demonstrated ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
• Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
• Evidence of building a learning culture to create change and of supporting others to improve.
• Experience of leading cross functional teams and delivering through a matrix organisation
• Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
• Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
• High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
• Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways.

• Set the direction, inspire and lead a team focussed on catalysing and implementing systemic change. 

• Full UK drivers' licence or ability to travel for work.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 27th July 2024 at 23:59
First interview dates: 4th and 7th August - these will be held in person at our London offices

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.