Challenge Events Assistant

Challenge Events Assistant

Permanent   
Full time, we are open to a conversation about how you work these hours 
Split between home and our London Office - We typically come into the office one day a week but we are happy to flex this if you live further afield.

Salary range: 

London: £23,591-£26,500

National: £21,528-£22,000

We are looking for a Challenge Event Assistants with excellent supporter care and Excel skills to join our growing team as we support over 100,000 people to raise £35m for people living with cancer. 

About the role 

You will work as part of the Challenge Event Assistant team to manage the stewardship and data for our large portfolio of Third Party Challenge Events. 

You will provide excellent supporter care by email through our CRM system and online through our Facebook inbox and private event groups and fulfil participant requests using our systems and processes.  

You will also be responsible for managing and formatting data in Excel to import onto our event management system and for sending mass comms via email and text. 

You’ll be rewarded by joining a fun and high-performing team at one of the UK’s most loved charity brands. You will also be rewarded knowing your work is making a real difference to people living with cancer. 

This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. 

You will be compensated for your weekend work with days in lieu and we commit to developing you throughout your career at Macmillan. We also offer benefits including private medical insurance, life assurance, pension, generous leave and interest free loans for season ticket and gym membership. 

Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check. 

About you 

We are looking for someone who has a foundation in the skills outlined in the section of the role profile labelled ‘To do this role, you will have...’, so please make sure you clearly demonstrate these in your application.  

You will also have demonstrable experience of: 

• Administration 

• Customer Service  

• Data Management  

Recruitment Process 

The application closing date is Tuesday, Dec 4th  at 11:59pm, with virtual interviews planned to take place W/C Dec 9th

The process following shortlisting will be:

• Task 

• 60 minute interview 

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience. 

Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.