Senior Internal Communications Manager

Senior Internal Communications Manager
(Please note: The role title internally is Directorate Communications Partner)
Contract type: 6-month fixed term contract (covering secondment)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London, Glasgow or Shipley office – typically once a month in office
Salary range: £53,500 - £59,500

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

In this role, you’ll work closely with senior leaders and directorates to drive colleague engagement, shape internal communications, and support effective organisational change. Acting as a trusted adviser, you’ll provide expert communications counsel, develop impactful engagement strategies, and help bring Macmillan’s work and culture to life for colleagues across the organisation.

Based on the fixed-term nature of this contract, we are only able to consider candidates who can join immediately.

Key responsibilities:

• Partner with Executive team members and senior leaders, providing expert advice, coaching and support on internal communications and engagement.
• Lead strategic communications planning, delivery and evaluation across directorates.
• Support and drive Macmillan’s approach to change communications, ensuring colleagues are informed, engaged and supported through change.
• Develop and share compelling stories and content that showcase Macmillan’s impact and priorities.
• Build strong relationships across the organisation, aligning communications activity and identifying opportunities for collaboration.
• Provide strategic communications consultancy, including support on reputation management, emerging issues and organisational risks.
• Lead and coordinate communications activity across multiple teams and channels to ensure a consistent colleague experience.
• Manage, coach and develop team members and matrix teams, creating an inclusive, high-performing environment where people can thrive.

About you

You’ll be a highly credible communications professional with significant experience operating at a senior level and influencing leaders across a complex organisation. You’ll combine strategic thinking with excellent relationship-building skills and a passion for engaging colleagues through effective communication.

You will have:

• Significant experience in a senior communications role.
• Experience acting as a trusted adviser and critical friend to senior leaders.
• Experience of strategic communications planning, implementation and evaluation.
• Experience managing reputation, issues and crisis communications.
• Excellent writing and content development skills, with the ability to tailor messaging for different audiences.
• Outstanding stakeholder management, influencing and relationship-building skills.
• People management experience, including leading matrix teams.
• The ability to navigate complexity, manage competing priorities and secure buy-in from senior decision-makers.
• A collaborative and inclusive leadership style, with a commitment to developing others and delivering high-quality work.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Tuesday 13th October
First stage interviews: Interviews will take place online via MS Teams on the week commencing 19th October (exact dates TBC)
Second stage interviews: Interviews will take place online via MS Teams on the week commencing 26th October (exact dates TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.