Head of Internal Communications & Engagement

Head of Internal Communications & Engagement
Permanent 
Full time (34.5 hours) we are open to a conversation about how you work these hours 
Hybrid - Split between home and our London Office: Our Hybrid model for this role will mean 1 day per a week in the office. 
[Salary Range] £70000 - £78000

About Us 

At Macmillan Cancer Support, we do whatever it takes to support people living with cancer. Behind every conversation, every breakthrough, and every act of care are our people, connected by purpose, driven by compassion, and united in making a difference. We’re looking for an exceptional Head of Internal Communications & Engagement to bring that connection to life for our colleagues 

About the Role 

This is more than a communications role, it’s a chance to shape how an entire organisation feels, connects, and thrives. You’ll lead the way in helping colleagues understand not just what we do, but why it matters. Through powerful storytelling, clear strategy, and authentic leadership, you’ll ensure every colleague feels informed, inspired, and proud to be part of something bigger. 

What you’ll be doing 

• Setting a bold vision for internal communications and engagement, ensuring every message strengthens our mission, culture and ambition for people living with cancer. 

• Bringing Macmillan’s story to life, crafting powerful narratives that energise colleagues and connect them emotionally to our purpose. 

• Partnering closely with senior leaders, including the Executive Team, to shape transparent, meaningful communication that builds trust and alignment. 

• Guiding colleagues through transformation and change, creating clarity, confidence and connection during times of change. 

• Championing inclusion and belonging, designing moments and channels where every voice can contribute, be heard, and influence how we work. 

• Elevating our communication channels and platforms, ensuring everything we create is accessible, engaging and drives real behaviour change. 

• Empowering leaders at every level, building their capability to communicate with authenticity, empathy and conviction. 

• Leading a high performing team, nurturing creativity, innovation and continuous improvement so our impact grows year on year. 

About you 

• A proven track record of leading internal communications that inspire transformation in complex organisations 

• The ability to influence confidently at the highest levels acting as a trusted strategic adviser who helps shape organisational direction. 

• Deep expertise in culture, engagement, and change communications, with an instinct for what people need during periods of transition. 

• You’re a natural storyteller who can translate strategy into compelling, human messages that galvanise action. 

• A passion for building inclusive, connected workplaces where people feel empowered to contribute and grow.  

• The ability to combine strong digital capability with smart, analytical thinking to understand impact and adapt quickly.  

• A values-led leadership style, bringing empathy, collaboration and ambition to everything you do, and inspiring others to do the same.  

Recruitment Process

Application deadline: April 8th
First interview dates: TBC

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.